Terms & conditions

If you have any issues with a purchase please let us know getagrip@wringitout.com

 

 

General terms

Our website is owned and operated by Kilbeehanson Limited, a company incorporated in England & Wales with registered number 07101408 and whose registered address is 34 St Annes Road, Caversham, Reading, Berkshire RG47PA (Kilbeehanson). This is the user agreement that governs your use of this website and the provision of the services we provide you. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these website terms at any time without further notice. If we do this, we will post the changes to these website terms on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the website after any such changes constitutes your acceptance of the new website terms. It is your responsibility to regularly check the website to determine if there have been changes to these website terms and to review such changes. Please the take time to read these terms as it is important for both of us that you understand our contractual relationship both relating to your use of our website and the services we provide you. You will be asked to check a box that states you’ve agreed to our terms and conditions on the check out page. Prevailing laws for settling dispute will be based on the location of the company corporate headquarters.

Description of products

All products available for purchase are described on our website. We always try to represent as accurately as possible every characteristic of the products via photography and copy points provided by designers, suppliers or manufacturers. 

We continually develop our products so we can provide you with what we consider the best design at the best price, and thus reserve the right to amend the specifications of products, their price, packaging and any associated service at any time, without prior notice. Before ordering, we thus invite you to have a close look at the product description and characteristics. 

We do our best to provide you with the best images and descriptions, but unfortunately cannot guarantee that colours and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.

Pricing

All prices are in pounds sterling (£), and are payable in pounds sterling (£), plus any applicable taxes. These do not include any delivery costs, or possible special or extra charges. Delivery costs will be added upon checkout before making payment and appear in your order confirmation page. Be aware that if your delivery address is outside of the European Union there may be additional duty charges. These duty charges are the sole responsibility of the buyer. 

Should you have any questions or comments, please do not hesitate to contact us.

Purchase of products

Your order represents an offer to us to purchase a product which is accepted by us once we have sent you an email order confirmation. Any products on the same order which we have not confirmed in a order confirmation email do not form part of that contract. The company shall under no circumstances be held liable for any special losses to specific circumstances of the customer, indirect or consequential losses or for loss of profits, damage or property, or wasted expenditure. 

Orders are placed and received exclusively via the Internet and processed by Kilbeehanson Ltd. 

Before ordering from us, it is your responsibility to check and determine your full ability to receive the products. This includes any issues that could make the delivery more complicated or impossible to process. Up-to-date mobile telephone number and e-mail address are absolutely necessary to ensure successful delivery of your item. 

All information asked on the checkout page must be filled in precisely and accurately. We will not be responsible for missed delivery because of wrong delivery address or an inappropriate phone number. All additional charges or costs due to delivery complications or missed delivery would thus be added to your order invoice. 

You have the possibility to cancel your order anytime before the order has been dispatched. We would then refund you the amount paid for the product. Cancellations made after that time will need to be made at the time of delivery, via a refusal of delivery and you will be liable for 1st delivery costs and collection costs (see below). Should you like to change the delivery address, notify change in a phone number or any other special requirements, please contact us. Any change to the order contract will have to be approved by Kilbeehanson before any confirmation. We would then advise you if this can be done and what would be the changes and possible additional costs.

Payment 

Your debit or credit card is charged for the whole amount of the order when the order is created. 

A credit card and necessary information is needed for payment. All orders are paid only through PayPal account or by credit cards issued by companies listed on the payment page. 

The sale will be submitted for processing as soon as you click on the “confirm” button. You will then receive an email from us to confirm the sale, availability of the product, and expected average delivery date. 

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun.

Delivery

We deliver to most countries. Delivery prices will vary depending on delivery location, and additional charges may be added to the order for remote or difficult to access locations that require special attention. The checkout page will show the correct charge for your postcode/zip. 

Delivery lead time may vary depending on the products ordered. Some deliveries can take longer and others can be much faster. All delivery estimates given at the time of placing and confirming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. 

Depending on the item's weight, size and quantity, different carriers and services might be used to deliver your order.

There may be customs charges to pay depending on your Country of residence. All Wringers are shipped from the United Kingdom. We can not take responsibility for these additional charges.

 

Returns policy and procedure

We make every effort to produce and deliver the products you order from us in tip-top condition. If there is a problem and you wish to return an item just let us know by sending an email to getagrip@wringitout.com with the order reference number, a quick explanation of the reason you wish to return the product, and any detail you consider important. We usually answer emails within two working days. We will then contact you to organise a collection and explain all the necessary procedures. 

Please remember it is your right and responsibility to check that your delivered products have arrived in perfect condition, before signing the delivery form. Open and check your order the day of receiving it and inform us of any transit damage problems immediately. All items and parts of items must be checked for any damage prior to assembly. 

If the delivered item does not fit your order, is damaged or incorrectly supplied, please contact us as soon as possible to arrange a refund or replacement. We must be notified of damages within 24 hours of delivery. We will ask you to send us a photo of the damage for our records and to assist us in taking appropriate action. We will require you return the item with care. Please include your customer order details with the package, as these are necessary for processing a return. Once received, the items will be checked and we will contact you to advise you of the possible replacement or refund. 

If you change your mind for any reason and you wish to return your purchase you must notify us within 7 days of receipt by contacting us by sending an email to getagrip@wringitout.com. You have a duty of care for the product during the cancellation period, which includes it being sent back in the original, unmarked and undamaged packaging, or in a good enough quality transport packaging in order to avoid any damage during the transport back to our warehouse. Items must not have been used in any way. 

Items returned must arrive in perfect condition. We retain the right to refuse a refund on any item not deemed to be re-saleable. 

Therefore as a general rule, should you change your mind and want to return your item and get a refund, you will be liable for delivery charges for returning the product. We do not accept responsibility for items lost or damaged in transit.

 

General terms relating to website use

The following terms apply to your general use of our website: 

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website, or our entire website, to users who have registered with us. You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them. 

We are the owner of all intellectual property rights in our website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy and may download extracts of any page(s) from our website for your personal reference and you may draw the attention of others within your organization to material posted on our website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged. You must not use any part of the materials on our website for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. 

Commentary and other materials posted on our website are not intended to amount to definitive advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents. 

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material. 

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude: 

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  • This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

If you wish to make any use of material on our website other than that set out above, please contact us. 

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

Warranty

Wringers have a warranty which entitles the original owner to a free replacement within 2 years of purchase and half price replacement within 3-5 years of purchase inclusive should there be any problem with the materials or workmanship on the device. The rubber grips and internal felt washers are not covered by this warranty. Should any modifications be made to the Wringer during the warranty period, which includes applying lubrication of any kind to the Wringer, the warranty is void.

Shipping of a returned Wringer will be compensated up to a maximum of £10 should the Wringer be accepted as a warranty claim.

Your statutory rights are not affected.

 

Wring It Out strongly recommends that you consult with your physician before beginning any exercise program.

You should be in good physical condition and be able to participate in the exercise.

Wring It Out is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition.

You should understand that when participating in any exercise or exercise program, there is the possibility of physical injury. If you engage in this exercise or exercise program, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge Wring It Out from any and all claims or causes of action, known or unknown, arising out of Wring It Out's negligence.

General terms relating to use of the Wringer